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Report A Fault
If you have a code on your Control Panel, we have a fix for every code on our FAQ
Visit our FAQ
Name:
Address:
Email:
Phone Number:
Hot Tub Model:
Select...
RA-371
RX-170
RX-562
RX-570
RX-773
HE-570
HE-760
OD-39
AS-40D
AS-44D
AS-50D
AS-55D
AS-60D
Arabian Pro
Cayenne II
Daytona
Encore Pro
Galaxy
Grand Paradise
Imperial
Kingsman
Majestic
Maya
Maya Pro
Moonshine
Orbit
Phantom R
Phantom V
Royal Pro
South Beach
Sunstorm
Starlight
Tuff Spa
Water Wave 2
Water Wave 6
Water Wave Plus
West Bay
White Haven
White Haven Pro
Wild Coast
Wild Coast Pro
Unknown
Hot Tub Serial Number:
Date of Purchase:
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2022
2023
2024
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2028
2029
Nature of Fault:
Select...
Music/Lights
Water Not Heating
Loss of Power
Water Leak
Control Panel not working
Unusual Noise from Inside
Damage to Cover
Other
Description of Fault:
Covered by O-Care plan:
Select..
Yes
No
Maintenance Plan:
Please Select...
No Plan
Bronze Plan
Gold Plan
Platinum Plan
Maintenance Plan Code (If applicable):
JOB DETAILS SECTION
JOB DESCRIPTION
. . . . . .
WORK TO BE DONE
. . . . . .
CUSTOMER ACCEPTANCE SECTION
To be completed by the customer once the work is finished
CUSTOMER COMMENTS
. . . . . .
CUSTOMER STATEMENT OF ACCEPTANCE
I, the undersigned, confirm that the above works have been carried out to my satisfaction.
CUSTOMER SIGNATURE
CUSTOMER SIGNATURE DATE
Leave this blank if you're human: